If you need to travel a lot via air or rail, then the Retail inMotion charge on your credit card is quite explainable. Many times it happens, we forget some frequent and small purchases while we travel and later when we glance at our bank or credit card statements we wonder where we spent this money and hardly understand the name of services mentioned against the amount. For example, you might see a charge from “American Airlines” or “Eurostar” with a description like “onboard refreshments” or “inflight purchases.”
In the prevailing times of insecurities and threats to our digital data and assets, we are always afraid of some phishing activity and that is the first thing that strikes in our head when we can’t relate any such Retail inMotion to any of our expenses. It is good and always advised to be conscious and careful about our bank accounts and credit cards, but half knowledge is also dangerous at times.
This guide will help you understand if the Retail inMotion charge on your credit card is genuine or not and how the Retail inMotion levy charges and who they are. You will also be informed about the difference between a legitimate and illegitimate transaction and what steps you shall take for any suspicious transaction in your credit card or bank account.
Retail inMotion is a company that specializes in in-flight retail for many airlines and train operators worldwide. They generally help airlines make money by selling products to passengers during their trips. Understand the breakdown of their services below;
As a passenger, Retail inMotion won’t directly charge you for their services. They offer the solutions through airlines and train operators, who then further factor those costs into the pricing of the onboard products you buy.
Understand why you wouldn’t see a separate charge from Retail inMotion:
So, while Retail inMotion plays an important role behind the scenes, you wouldn’t see an individual charge from them on the receipt for any inflight purchase. The airline or train operator later incorporates these service costs into the total price of the onboard products you purchase and then it shows on your credit card.
Remember that Retail inMotion works behind the scenes with airlines to offer in-flight purchases to passengers, and then further airlines factor those service costs into the passenger prices.
To confirm if the Retail inMotion charge on your credit card is legitimate;
Post this, if you understand that charges are legitimate but you didn’t make any purchase and are not sure about when and who made the purchase then here are some easy steps to identify if the charge is genuine and not an unauthorized transaction:
Step 1: Checking your purchase history.
You must without any delay check your recent purchase history and see if you have made any purchases from Retail inMotion. If yes, then search for the supporting email confirmation, a purchase receipt, or any such message containing some document that confirms the purchase.
Step 2: Checking the amount of the charge.
Make sure that the amount of the charge exactly matches with the purchase value. Many times additional charges like taxes or shipping charges are also levied, but only added in the final statement. Calculate and include them. If you are still suspicious, check the currency conversions and the rates applied at the time of that particular transaction.
Step 3: Checking the time and date of the transaction.
A legitimate transaction exactly shows the time and date which matches with the time and date of the purchase. If you observe any considerable difference, then this reflects its because of the delayed payment processing or some potential suspicious activity.
Post the above mentioned process, you have now concluded that the charges levied are legitimate then no further action is required. But, if you’re still confused about the charge and its origin and have other reasons too to believe that it’s unauthorized then I would recommend you to immediately contact your airline or train operator. They must be happy to help you understand the charge details and clear any other pertinent doubts.
Here’s how to contact you train or airline operator:
Credit card fraud is not something new we are talking about. Many folks with less knowledge or because of some lucrative offers fall prey to such fraudulent activities every other day. It’s a spam racket widely run by companies who charge them illegitimately and then perish in thin air.
Retail inMotion Charge On Credit Card is one very common example, where many people are reporting the credit card charges which are not authorized by them. In case you suspect the fraud below mentioned are some steps which you can undertake further;
If you have confirmed that the purchase is not done by you or others with access and it’s definitely a fraudulent activity related to your credit card;
Post your confirmation of some fraudulent charge on your credit card, reporting the same to the authorities is important as soon as possible;
Keeping a track of your financial transactions is quite tough many times, to fulfill this purpose you can buy services from many third parties. They monitor every transaction happening in your account and flag any that their system identifies as suspicious. They also keep a track of your expenses you spend over a specific period of time and alerts you for any exceedings which is an alarm for any unknown or unauthorized transaction. Later you can dispute the same with your credit card provider or bank.
As reported, since April Retail inMotion has been supporting Aer Lingus with retail services which include range development, category management, crew training and menu card & catalog design.
The passengers are offered with options to purchase products on board during the flight and to have the purchased products sent to their desired location. Depending on the connectivity status of the aircraft, the transaction data is sent immediately or immediately after landing.
You can contact their Customer Service team at customer.support@inmotionstores.com. Their Customer Service team will be happy to guide you through the process to return your item from anywhere in the world! The returns policy also applies to items purchased from an InMotion vending machine.
Nyra handles business research, writing financial documents, news items, articles, and study materials about finances.